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Thursday, October 9, 2008

Analyzing traffic to your Film Page using Google Analytics

Ever wonder how many people are looking at your film page online? Whether or not people are purchasing your film for download, you STILL want to know how many window-shoppers you're getting. More importantly, you want to know, out of all the people looking at your page, how many are buying.

To allow our self-distributing filmmakers to monitor web traffic, we've added Google Analytics to our set of tools. Google Analytics is a standard platform that Google provides web site administrators to track the traffic on their sites. NewFilmmakersOnline.com ITSELF uses Google Analytics to track traffic to EVERY page on its site.

When a filmmaker begins distributing their film on the site, we create a "profile" which reports only on traffic to the filmmaker's page. (For example, only traffic to: "http://www.newfilmmakersonline.com/movie-download/2947,1629/David-Maquiling-Too-Much-Sleep"). Then, we ask the filmmaker to create an account with google.com, if they do not have one already. The film page profile is then assigned to the filmmaker's Google.com account. That's it! Now you can see how much traffic your film is getting!

The hard part, and the most IMPORTANT part is deciphering, analyzing, and eventually reacting to the data!

So, let's begin with some navigation around Google Analytics.

The Dashboard

When you click through to your film's profile, you will see the "Dashboard". This screen shows general information about your traffic inclluding visits, referrers, page views, and visitors. By default, the date range is up to a month's worth of data ending at YESTERDAY's date (TODAY is not included, by default). To see data JUST for today, you can click on the date range in the upper right hand corner and select today's date.

Here is what I like to look at on the dashboard!

Visitors

This is the number of unique individuals that have visited your film page. You will see alot of web sites which measure their site's success by the number of HITS or PAGE VIEWS that they get. I like to use visitors, because it truly represents the number of people who "window-shopped" at my film page. I can use this number later to measure against the actual NUMBER OF PURCHASES. Using the two numbers, (number of visitors and number of purchases over time), you can begin to figure out how much traffic you need to generate (in terms of unique visitors) in order to generate a volume of sales for your film.

The percentage which represents the number of purchases divided by the number of visitors over time represents the "conversion rate". Traditionally, at many web stores, I have seen the conversion rate somewhere at 1 - 2%.

Now, looking at this figure, you may start to wonder: "How am I going to generate enough traffic to make sales?". To give you SOME comfort, the stores with the 1 - 2% conversion rates were also ones that did not actively promote their products, either to a targeted or non-targeted audience. To raise this percentage, we do and will continue to offer you tools to self-promote your film to your target audience and beyond. This, in turn, will give you a better shot of increasing the "conversion rate". In another article, we will be giving you more tips on how to increase traffic to your NewFilmmakers Online Film Page.

Traffic Sources Overview

This area shows where users who are coming to your page are arriving from. Clicking on "view report" in this section, will give you a detailed breakdown of incoming traffic. The three categories of referrers here are:

Referring Sites: Third party sites, blogs, and social networking profiles which link to NewFilmmakers Online. You can often measure the success of incoming widget links from MySpace (msplinks.com), Facebook, blogs, and other sites by looking here.

Search Engines: Traffic to your page as the result of a web search. Each film page is "Search engine optimized" to include specific data about the film in the URL. For example, if you look at the URL for the film, "The Capitalist", you will see the name of the filmmaker and the film in the URL as well as the keywords: "movie" and "download" (http://www.newfilmmakersonline.com/movie-download/3288,1787/Ray-Soltani-The-Capitalist). By placing specific data in the URL, there is a higher chance that the film will come up higher in Google Search Results. Try it for yourself! Go to http://www.google.com/ and search for: Ray Soltani Capitalist.

The search engine optimization is currently handled completely by NewFilmmakers Online. We DO plan to export some of this functionality to the filmmaker in the near future. However. Note that traffic from search results can only get you so far. Unfortunately, sites that benefit the most from search results are usually ones that are getting plenty of traffic already.

Thus, the key indicator to success for incoming traffic for YOU should be the traffic from REFERRING SITES! It is important for you to form partnerships with blogs and websites, post on message boards, generate press links, and do whatever you can to make sure that you are constantly gaining traffic and interest for your film. Being a permanent link (on the sidebar of a blog, on social networking profiles, etc..) on many of these sites will increase your referring site traffic.

Once again, we will be offering you more tips on how to form partnerships and get more referring traffic in an upcoming blog post.

Map Overlay

This one is, in my opinion, the LEAST vital stat, but nevertheless, a fun one! It tells you where in the world people are accessing your film page from. If you've e-mailed your film page URL to friends and crew members around the country, you might be able to see if they looked at it based on whether your film page was accessed from their city. Alternatively, you can just look at this stat to gauge the international appeal of your film.

To look at the specific city where your film page is being browsed, click on "view report" in the "Map Overlay" quadrant. On the subsequent screen, you will see a dropdown box which is defaulted to "country/territory". Click on that dropdown and select "city".

There are many other metrics that you can use in Google Analytics. You will be able to get explanation on alot of these by using Google Analytics "Help" and clicking on "?" icons next to each metric. If you DO find metrics that directly help you in sales, feel free to let us and your fellow filmmakers know by adding a comment to this blog post!

In the meantime, enjoy Google Analytics!

Watch for an upcoming article on tips for increasing traffic to your film page.

- Bill










Saturday, October 4, 2008

Sundance Halts Online Fest Initiative; Short Filmmakers Kept in the Dark by Aggregator Mediastile

http://www.indiewire.com/ots/2008/10/sundance_halts.html

Here's an interesting article about how Sundance has halted their relationship with MediaStyle Inc.

WHY?

Because "the company repeatedly failed to send royalty payments and traffic reports to Sundance directors who screened films online via iTunes, Netflix and XBox LIVE".

Now, I think that this is a VERY important story for you guys out there looking to make money from your feature.

Every company where I worked, the management of process and staff required to maintain reporting and payouts to content licensors was fairly costly. This is because deals usually differ from licensor to licensor. Additionally, licensors get paid differently depending upon HOW their content was sold (i.e. subscription, single purchase, package/bundle purchase) and, in some cases, how much bandwidth was consumed.

When you have hundreds, if not thousands, of various licensors this becomes increasingly complex. Thus, for alot of these companies, they quickly realize that they are trying to bite off more than they can chew when it comes to managing royalties for content licensors.

What this means to YOU, the filmmaker, is that when you give your content to an aggregator such as MediaStile, there is NO GUARANTEE that you will be paid on time, or, in MediaStile's case, AT ALL!!

That, for the lack of a better word, SUCKS! :(

Now, here comes the sameless self-promotion part.. but, hey, it's done to benefit YOU GUYS and protect you from stuff like this.

Having seen this, we at NewFilmmakers Online allow you to get paid IMMEDIATELY, DIRECTLY, to your PayPal account. There is NEVER any waiting for a check to come in the mail and never wondering IF a check will ever come in the mail. When your film is accepted for digital distribution, you:

- Set up a PayPal account (if you don't already have one)
- Configure Instant Payment Notification (IPN) in your PayPal account to point to the NewFilmmakers Online IPN URL
- In your "Configure PayPal" section under "My Account", tell NewFilmmakers Online what your PayPal e-mail address is.

That's it!

No waiting to hit minimums, no waiting for checks, and no fuss. All payments for access to stream, download, and burn your film to DVD go DIRECTLY to you.

So, if you haven't signed up yet with NewFilmmakers Online, and like this feature, give it a try, even if you are already distributing through other aggregators.

One thing we can promise is, you will get paid much quicker using our service! ;)

- Bill

Tuesday, September 30, 2008

Welcome to the NewFilmmakers Online Self-Distribution Blog

Greetings Filmmakers!

Welcome to the first NewFilmmakers Online digital distribution newsletter.

Each edition we’ll be diving into different tools you can use to promote the sale of your film on http://www.newfilmmakersonline.com/. Besides sharing my own knowledge about self-distribution tools online, I’m hoping to use this blog as a forum for filmmakers to discuss and share THEIR OWN online promotion and distribution methods.

So, let me begin by first introducing myself, Bill Elberg.

I served as the Chief Technology Officer of CinemaNow for 6 years. At CinemaNow, I was responsible for the creation and integration of the first ever major studio digital film distribution site. As Chief Technology Officer, I helped CinemaNow land digital distribution deals with all the major studios prior to the launch of Movielink and iTunes. I also led the first ever studio-backed, DVD download and burn initiative at CinemaNow with participation from Universal, Disney, Lion’s Gate Pictures, Sony, and MGM. I introduced technology compatible with virtually all DVD burners, DVD recordable discs, and DVD players. The latest version of this technology is currently in use at http://www.newfilmmakersonline.com/.


Currently, I run a company called VLADIcast which handles digital distribution platforms for VLADIcast.com, NewFilmmakers Online, and American Cinema International. Additionally, my company handles digital distribution platforms for nugs.net Enterprises, LLC, responsible for Live Concert Audio download sites for artists such as Metallica (www.livemetallica.com), The Black Crowes (http://www.liveblackcrowes.com), Phish (http://www.livephish.com), Counting Crows (http://www.livecountingcrows.com), Bonnaroo Music Festival (http://www.livebonnaroo.com), Widespread Panic (http://www.livewidespreadpanic.com), the Grateful Dead, and Smashing Pumpkins (both at http://www.livedownloads.com).

Now, before I get into some of these tips and methods, I DO want to say that there is NO silver bullet to making money off of your film online by digitally distributing it. As a matter of fact, and I realize in many cases I am preaching to the choir, but making REAL money off of your film, is currently very hard and damn near impossible. So, consider this series of newsletters as the beginning of a path that we (the digital distributor and the filmmaker) will take together to try and overcome the current market condition.

Where we are today:

Today, there exist a large number of content creators and distributors who cannot obtain revenue for their content. Television and film distribution is dominated by a small set of companies distributing a small percentage of content. This leaves a larger set of content, with a potentially larger audience, virtually unknown.

This set of content has found its way onto several retail distribution channels including Netflix, Amazon as well as digital distribution channels such as iTunes and Amazon Unbox. However, the uptake on this content has been relatively low, since the publicity (and thus visibility) around this content is fairly limited compared to major distributor (major studio) or adult content found within the same channels. Many of these retailers refer to this set of content as “long tail” content. This describes a larger set of content for which purchases for any one piece of content are relatively low.

In order to gain exposure, many content creators have chosen to make their work available on web sites which allow others to watch their content for free. These include sites such as “YouTube” and “Funny or Die”. It has proven an advantage to a small set of content creators as some popular clips gain the attention of potential employers, and eventually lead to paid work for the content creator. Although these sites have gained massive popularity, once again, only a few filmmakers have greatly benefited financially from having their work available on these sites.


Our Goal:

To get you a paying audience for your film!

Here’s how we, the filmmaker and distributor, together, can do it.

NewFilmmakers Online provides the following platform to the filmmaker.

Accessibility:

We believe that content should not be locked down to a PC or an iPod. Although these are valid options and ones that we support the filmmaker in providing, we believe that your content is best experienced in the living room on a television set. Thus, we provide a one-click burn to DVD option for all of our films. The DVD’s which are burned can be DVD-R’s or DVD+R’s compatible with virtually any DVD burner and playable on virtually any DVD player.

Quality:

We have optimized our service to be able to stream, download, and burn to DVD in the HIGHEST VIDEO QUALITY possible. Our service is optimized for the consumption of FULL LENGTH FILMS online. This is one of the major differentiators between our site and a site such as YouTube.

Consumer Offering:

Each film is sold to OWN for the consumer in all 3 formats: streaming, download (iPod compatible), and burn to DVD. The downloaded and DVD burned files never expire and are never locked down to a consumers PC or MAC by company-proprietary Digital Rights Management (DRM scheme).

Filmmaker Offering:

Filmmakers get paid DIRECTLY for the self-distribution of their work. Not weekly, not monthly, not yearly, not when they reach a certain minimum.. but IMMEDIATELY! Filmmakers set up their own PayPal accounts into which ALL PAYMENTS are made.

Here’s what, you, the filmmaker need to do:


1. Submit your film at http://www.newfilmmakersonline.com
2. Once you are approved for digital distribution, purchase the encoding package to begin selling your film online from your NewFilmmakersOnline film page.
3. SELF-PROMOTE the online sale of your film!! A LOT!


What most of you will find out, if you haven’t already, is that sticking your film up on iTunes or Amazon will not gain you many purchasing customers. There DEFFINITELY are exceptions to the rule, but, for the most part, those audiences are mostly downloading music or popular television show episodes, as these are the types of content that these services generally promote.

So, I will start by offering a couple introductory tips. Now, some of these may be obvious, but please read these tips in their entirety and look at these with a fresh approach. Remember, we are offering many features that other services did and still do not offer (Burn to DVD, etc..). So, if you have tried these methods with other services, try them again with NewFilmmakers Online and your film page!

Tip #1: Digital Sale Mailing List

The first step is to identify and contact your audience. Many of you have growing e-mail lists. Some people have seen your movie, some have not. Regardless, just as a Major Studio DVD Release is promoted after its theater run, you have the ability to promote the digital sale (Download+Burn to DVD, etc..) of your film each time after it screens. You, by choice, are not necessarily bound to the same windowing limitations as major studio films. Use that to your advantage!

If you aren’t doing so already, get people to give you their e-mail addresses after each screening. The day after the screening, e-mail them with a direct link to your film’s page on NewFilmmakers Online so they can purchase and own the film. Prioritize screening audience members who may come up to you during the screening and tell you how much they enjoyed your film. Follow up with these people and provide them an opportunity to own the film.


If you already have amassed a large e-mail list, send an e-mail to everyone and let them know that your film is available for public purchase.


Make sure to clearly explain what each viewer will receive upon purchase. Having worked in both the digital music and video distribution business, I can tell you that whereas the process of music downloading (and iPod syncing) has become commonplace, the process of download and watching video from the Internet has not.

Explain to your audience that they will be receiving a file that they can stream online (like YouTube but with a MUCH higher picture quality), a file that they can download to watch on their PC or MAC and optionally put on their iPod or iPhone, and a file which they can burn to a DVD and watch on their television. Also, it is important to tell your customers that once they download or burn the film to DVD, they OWN that copy of your film. Many consumers have become wary of digital distributors that make it difficult to move a file from an old PC or MAC to a new one, download the file from home and the office, or burn a file to DVD playable on any DVD player. NewFilmmakers Online makes this process easy by NOT placing these types of limitations on purchased digital copies.

Let your audience know that YOU are the DIRECT BENEFICIARY of their monetary transaction. At the end of the day, this is YOUR audience supporting YOUR films and YOUR career of filmmaking. The money that is transacted via the customer DOES NOT go top-line to a large corporation such as Apple or Amazon. It goes directly, immediately, to you and your PayPal account! There is no wait until you meet a minimum. This is your customer DIRECTLY supporting your independent film.

Tip #2: Widgetize

If you scroll down to the bottom of your film page, you will see a link to “Share It”. Here are two ways you can use the NewFilmmakers Online Film widget to promote the digital sale of your film.

1. Facebook

If you have a FaceBook page, great! If not, get one. Facebook has become the fastest growing Social Networking Site and is on its way to dethroning MySpace. Once you get a FaceBook page, add as many friends as possible to your profile.

Once you have your FaceBook page and enough friends added, click on the “Facebook” link under the “Share It” section of your film page. A new window will come up with the text “Redirecting..Please Wait”. Let the screen finish loading.

Click on all the FaceBook friends who you wish to promote your film to, then click the “Send ‘My Stuff’ widget invitation” link at the bottom of the page.

A pop-up will come up prompting you to “add a personal message”. Go ahead and do so. Explain to the recipients that this is information and a link to download and own the movie off your film page on NewFilmmakers Online. Ask your friends to help your cause by passing the widget on and sharing it with THEIR friends via Facebook.

2. Friends’ and Acquainces’ web sites

E-mail friends and acquaintances that have web sites and blogs. Get them to help promote your film by embedding your film’s widget code into their web sites or blogs.

To do this, e-mail the appropriate parties and tell them to:

- Go to your film page. Make sure that you provide the FULL URL to your film’s page
- Scroll down to “Share it”
- Copy the HTML in the “Embed Code” and paste it into the HTML of their website or blog wherever they deem appropriate. Of course, you should ask for the best promotion possible and for the most visible space.
- Ask that the website or blog owner further explain the digital offering by where the widget is placed on the site.

Once again, make sure that you explain to the website or blog owner EXACTLY what is being sold (i.e. stream, download, and Burn to DVD), as this product is fairly new to many.



Below is a sample widget:



Preview the first 10 minutes of: Too Much Sleep
A sleepy, uninspired 24-year-old security guard loses his gun and discovers some meaning to life while navigating the bizarre underworld of suburban New Jersey. “THREE STARS. Cherish it as a treasure!" - Roger Ebert, Chicago Sun-Times

Click Here to watch the complete film.

Stream, Download, and Burn a DVD






So, that’s all for newsletter #1. I ENCOURAGE everyone reading this to try some of these methods and give us feedback on the results by clicking to “comment” below. At NewFilmmakers Online, we have the ability to further optimize the distribution toolset that we offer to filmmakers. We do this by taking feedback from you and turning that feedback into web-based software for you to use in order to monetize your content.


If you have other self-distribution tips you want to offer, feel free to “Comment” below as well.

Until next time..happy promotion and distribution!


-Bill






Now Playing: The Driver Rode Shotgun

Preview the first 10 minutes below:

Click here to watch the complete film.

Stream, download, and burn to DVD.